Our Journey

In 2005, after many years in the industry, Malcolm Crayton and Andrew Williams founded CW Logistics Ltd as part of their mutual vision for the future of partnership warehousing.

With an extensive collection of skills and experience, gained across many years at senior management level within the logistics industry, they saw an opportunity and started their own logistics company. Their mission was to create a successful business by helping their customers to be successful. The original simple concept of providing a first-class service at a fair price has been the ethos of the business throughout its lifetime and remains so into the future.

Our warehouse space has steadily increased and today stands at over 200,000 ft2, consisting of five warehouses across two sites. Based in North Suffolk, CW Logistics is perfectly placed for the import of goods via the ports of Felixstowe, Harwich and Great Yarmouth with onward distribution across the UK and Europe.

Using our versatile warehouse management systems, the most suitable modern equipment and supported by skilled workforce, ensures we achieve the highest operational efficiency for our customers. Therefore, allowing us to offer our customers competitive rates without compromising service levels and meet our mission statement.

“We are only a success because we ensure your logistics are successful”

Our Policies

Our Accreditations

CW Logistics constantly strives to improve its systems and standards, both to deliver excellent service to its customers and to provide a supportive, safe and secure environment for its staff to work in, both of which are seen as critical elements in growing the business.

The award of certificates and accreditations demonstrates that we continue to achieve this in all areas of the business, providing clear evidence to our customers that they are in safe hands with us. We are proud of our accreditations and recognise that every member of the team works hard to help us achieve them.

ISO 9001 & 14001 – Achieved May 2019

ISO 9001 aims to provide a practical and workable Quality Management System for reviewing, improving and monitoring all areas of a business. Implementing an effective and robust ISO 9001 Quality Management System (QMS) helps us to focus on the most important area of our business, our customers. Constant evaluation of our performance, processes and planning ensure we continuously improve efficiency, bringing tangible benefits to our customers, our employees and the business.

ISO 14001 is the international standard that specifies requirements for an effective environmental management system (EMS). It provides a framework that an organisation can follow, rather than establishing environmental performance requirements. By working to this standard, we can be confident we work to a system that measures and improves our, and our customers impact on the environment.

AEO – Achieved June 2019

AEO status is a certified authorisation, issued by HMRC administrations.

It certifies that an economic operator has met certain standards in relation to safety and security, systems to manage commercial records and compliance with customs rules. CW Logistics is credited with Full AEO status

Benefits of AEO (Authorised Economic Operator) status

  • Simplified Customs declarations and EIDR (Entry in Declarant’s Records)
  • Transit simplifications.
  • Priority treatment of consignments if selected for control.
  • The option of a centralised clearance self-assessment.
  • Easier admittance to special procedures such as e-CFSP, temporary storage and Customs warehousing.

Suffolk Carbon Charter – Silver (awarded in October 2019)

The Suffolk Carbon Charter is an award recognising carbon reduction measures in Suffolk’s small and medium businesses – i.e. those with fewer than 250 FTEs (Full Time Employees). CW Logistics recognises the importance of reducing emissions as part of addressing climate change and is proud to be part of this Charter.