Our IT & Systems
CW Logistics are committed to providing the highest quality service to its customers at every stage of the journey. In order to meet that commitment regular audits take place to review the level of service against operating systems and procedures. As CW Logistics has expanded its capacity, new and advanced systems have been implemented to meet the demands of standard operations and specific customer requirements.
CW Logistics operate a flexible Warehouse Management System with a host of features:
- Barcoding / RFID
- Inventory Management
- Order Management (Electronic or manual receipt)
- Quality Management
- Intake/Put-away Management
- Returns Management
- Shipping Management
- Customised Reporting
Our customers benefit from a dedicated customer service advisor, who understands their business needs and will work with them to ensure their order processing, pick, despatch and arrival with their customer happens on time and according to the agreed specifications.
CW Logistics are happy to utilise customers interface programmes to facilitate the smooth transmission of two-way information, for both inward and outward bound goods.
At CW Logistics, we are also committed to the safeguarding of staff and all facilities. We operate robust and comprehensive operating procedures and audit systems to ensure every area of our business consistently meets our exacting standards, whether that is the safety our staff or the pest control of our sites.
Our adherence to and development of all our processes and systems has been recognised by the achievement of the ISO 9001 and 14001 accreditation and we are committed to continuing this year on year.